Design Language
We are a diverse international team of innovators who design people-centered technologies through innovation in design.
Bold challenges, visionary solutions. What we do.
Digital experiences
Entertainment
Designing for speed and a TV state of mind
AI Experience
Magenta AI – the best of AI for everyone
Transformative ideas
Customer obsession
Home Networking
Designing the heart of the home – calm, personal, connected
Innovation Management
Customer-centric innovation reimagined
We empower you to thrive
At Deutsche Telekom Design and Customer Experience, we’ve created a supportive environment where talent can grow and thrive. Our unique leadership approach is built on respect, empowerment, inclusion, and diversity.
We look for people who combine expertise with intuition, generate ideas and share them freely, bring people together around a common purpose, and inspire others to make the world a better place.
A massive impact
What we do at Deutsche Telekom matters for millions of customers.
We take this responsibility very seriously.
300M
customers worldwide
198K
employees
50+
countries served
€119
billion annual revenue
Awarded for excellence
Deutsche Telekom Design and Customer Experience has received more than 300 design awards from organizations around the world, reflecting our commitment to quality and exceptional customer experiences.
A global team
We research people, trends, and technologies around the world. Our international team works across eight locations in Europe and India: Barcelona, Berlin, Bonn, Budapest, Darmstadt, Gurgaon, Milan, and Prague.
Our network continues to grow, bringing together an expanding community of professionals.
A diverse skillset
Possess in-depth expertise in digital accessibility, creating visually compelling, usable, and accessible digital experiences.
Generate deep customer insights and recommended actions through qualitative and quantitative research.
Responsible for end-to-end digital experiences, translating user needs and business goals into visual and interactive products, platforms, services, and experiences.
Design physical products from early concept to production readiness, balancing functional requirements with aesthetics and sustainability.
Design holistic services across channels and touchpoints by aligning customer needs, internal processes, systems, and stakeholders.
Open positions
Senior Lead AI Experience & UX Design
Milan, Italy
Technology changes everything
Who we are
Deutsche Telekom is one of the world’s leading integrated telecommunications companies, serving approximately 248 million mobile customers, with 26 million fixed-network lines and 22 million broadband lines.
As part of Deutsche Telekom’s Innovation division, the Design and Customer Experience team works at the forefront of new business and product development at Europe’s largest telecommunications company. We shape and develop products, services, smart home devices, apps, games, and interfaces used by millions of people.
If you want to make an impact through design, this is the place to be.
